For anyone who puts experience at the heart of what they do.

Resonance in making

Primarily supporting those in the world of hospitality, FERUS is a multi-purpose partner for anyone looking to create, share, and grow together.

We act as collaborator and orchestrator for hoteliers, brands, creatives, experts, creators, guests and consumers. Providing a place for each of them to come together and build something that truly resonates.

Journal

The world of FERUS

FERUS is where people exchange what has moved them so that it can continue to be discovered and felt. We share their stories and reflections on living, working and collaborating - celebrating what couldn’t have been created alone, sparks of profound depth and creativity, and people and places that give us more than they needed to.

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Interview

Revolution was never an option: building on 145 years of family history

Since opening in 1880, five generations of the Martinelli-Manoni family have cared for Belvedere Bellagio. In recent years, more of the day-to-day running of the house has passed to Giulia (from her mother). During this time, FERUS has worked closely with Giulia, so we sat down to reflect on the process of turning a family legacy into a brand for a new generation, the time and trust that is needed for a working partnership to be successful, and how good brand-building creates cultural change.

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Insight

Cultural currency vs customer resonance - brand collaborations in hospitality

Having recently orchestrated a partnership between Herbar and Schloss Zermatt to co-curate the latter’s entire spa experience, we look into why collaborations like these have become increasingly important in the world of hospitality. What’s needed to create a successful one. And the battle between cultural currency and customer resonance.

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Interview

In conversation with Joschi Walch: the professionalisation of a passion

Fabian Messer (founder of FERUS) and Joschi (owner of Rote Wand Gourmet Hotel) sit down to discuss a shared philosophy: that the brands which resonate aren’t built on product alone, but on a deep-rooted passion for connection and collaboration.

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News

FERUS is live - creating what lasts

After a year of quiet work behind the scenes, the time has come to show ourselves.

How we feel & act

We’re rooted in strategy, shaped by creativity, and moved by human connection.

We unite different people and perspectives to create something that feels as good as it functions.

We collaborate across disciplines, without ego, to create resonance. Emotional, cultural, and commercial.

We believe in balance. Business and beauty, profit and passion, simplicity and depth.

We build brands to be experiences, and lives to be impactful.

Members

The heart of FERUS

Our strength lies in our members - a network of hoteliers, brands, experts, creatives, creators, and consumers. All driven by a passion for creating something that resonates.

Services

A new approach to building
a hospitality brand

FERUS builds brands that resonate - emotionally and commercially. This is done by implementing a clear long-term strategy, assembling a high-performance team from our House of Experts, and orchestrating every touchpoint of the guest and customer journey.

Hotels

1. Destinations that live, inspire & connect

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Through an expanisve perspective, House of Experts high-performance team, and holistically balanced approach, we ensure places (hotels, restaurants, bars et al.) stand out. More than being the loudest or most beautiful, their brand performs at every point of the guest experience so it’s meaningful and deeply resonates with a guest.

Brands

2. Brands adopting a hospitality-driven mindset

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We also work with those who want to act with the same level of emotional intelligence, care, and customer-centric thinking that defines great hospitality. We build your experience, service model, and brand to create a deeper relationship between you and your customers.

THE EXCHANGE

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